• 14 days in SA & Namibia

• 4x4 Safari Vehicle

• Accommodation (lodges & camping)

• Activities (overnight rafting trip, vineyards)

• Meals

• Chef

• Driver

• National Park Fees

• Guided Safari Drives

• Welcome & Closing Party

• Flights

• Optional extras: Bungee Jumping, Helicopter rides, Hot Air Balloon

• 2 breakfasts, 2 lunches, 2 dinners

• Extras (alcohol & snacks)

Deposit:

Amount: 10% of the total trip cost.

Due Date: Upon booking confirmation.

Instalment 1:

Amount: 45% of the total trip cost.

Due Date: 2 weeks after booking confirmation.

Instalment 2:

Amount: Remaining 45% of the total trip cost.

Due Date: 2 months before the trip departure date.

Note: The deposit could be carried over to future trips. Failure to adhere to the payment terms may result in cancellation of the booking or additional fees. Please ensure timely payments to secure your trip reservation.

Xoom Africa Cancellation Policy

At Xoom Africa, we understand that plans may change. Below is our cancellation and refund policy, including all applicable fees.

Cancellations & Refunds

• More than 3 months before the trip – Full refund, minus a 10% cancellation fee and a 2% Stripe processing fee.

• 1 to 3 months before the trip – 50% refund, minus a 2% Stripe processing fee.

• Less than 1 month before the trip – No refund.

Deposit & Payment Terms

• Deposit to secure a booking: 10% of the total trip cost (non-refundable).

• Cancellation within 2 weeks of deposit (before the first installment) – Refund of any additional payments, minus a 2% processing fee.

• Cancellation after the first installment but before the final payment (2 weeks to 3 months before the trip) – Refund of any payments beyond the 10% deposit, minus a 2% processing fee.

• Cancellation within 3 months of the trip (when final payment is due) – No refund.

Important Information

• Stripe charges a 2% non-refundable processing fee, which will be deducted from any refunds.

• Refunds will be processed to the original payment method within 7–10 business days.

• Cancellations must be requested in writing via email to info@xoomafrica.com.

Exceptions

In cases of serious illness, natural disasters, or unavoidable emergencies, we may review the cancellation on a case-by-case basis.

Travel Insurance

We highly recommend purchasing travel insurance to cover unexpected cancellations.

By booking with Xoom Africa, you accept these terms, including the non-refundable 10% deposit and the 2% processing fee on refunds.